Hanwha Life's AI services recognized as innovative financial services

Hanwha Life said Thursday that its artificial intelligence (AI)-powered services, including a translation tool and AI agent for insurance planning, were recently designated as innovative financial services by the Financial Services Commission. Innovative financial services aim to improve consumer convenience and support job creation. Designations are based on innovation, consumer benefits and consumer protection measures. Hanwha Life's AI translation service was recognized for its role in breaking down language barriers between insurance planners and customers. By enabling multilingual document translation, the tool is expected to improve operational efficiency and enhance competitiveness. Hanwha Life anticipates that the service will be widely used in consultations with its non-Korean financial planners, as Korea's foreign resident population continues to grow. By providing insurance-related materials in multiple languages, planners will gain a clearer understanding of products and procedures, strengthening their sales capabilities and customer service skills. Foreign customers, in turn,