Coupang customers on alert over phishing attempts after data breach

Lee Won-son, a woman in her 40s and a long-time Coupang customer, said she could not sleep after hearing about a friend who was almost duped in what appeared to be a voice-phishing attempt linked to the e-commerce giant. “I keep replaying the story in my head,” she said. Lee she wondered what she would have done if she had been the one to pick up the phone. “The details were unsettling. It sounded so real,” Lee said. “They knew her name, her phone number, even mentioned her bank account. I suddenly realized how easily it could have been me.” She said her friend, also a Coupang customer, recently received a call from a man claiming to be a credit card delivery serviceman. He told the friend that he had a “Coupang account-related credit card” issued in her name and needed to deliver it to her home. When the friend said she had not applied for such a card, the caller said that her identity may have been stolen through Coupang, instructing her to call a customer service number beginning with 1544. When she dialed the number, a person claiming to be a customer service worker cite